Contact OzGetaways
Use the contact form for anything about hosting, a booking, fees or safety. We reply by email.
The quickest way to reach us is the contact form. Choose a topic, tell us what is going on and we reply by email as soon as we can, usually within two business days.
Topics
- Listing or hosting
- A booking or a stay
- Fees and payments
- Founding Host offer
- Safety or a problem with a stay
- My account
- Something else
What to include
- For a listing: the listing title or link.
- For a booking: the booking reference, the dates and the listing.
- For a problem during a stay: what happened, when, and photos if you have them.
Emergencies
If anyone is in danger call 000 first. Then tell us.
Before you write
Most questions about fees, the Founding Host offer, registration and cancellations are answered in this help centre. Use the search box at the top; it is quicker than waiting for us.