Staying safe as a guest
Pay only through OzGetaways, know what to check when you arrive and how to report a problem.
Safety and support
Staying safe, your privacy and how to reach us.
GetawayShield: help when a stay goes wrong, and damage claims
What GetawayShield does for guests and hosts, how a case works, and how hosts claim for damage instead of taking a bond.
Safety and disclosures for hosts
Smoke alarms, pool fences, first aid, what you must disclose to guests, and what GetawayShield does and does not do.
Your privacy and what we show
What is public on a listing, what stays private, and what guests and hosts can see about each other.
Contact OzGetaways
Use the contact form for anything about hosting, a booking, fees or safety. We reply by email.